EMAIL TASK continued......

2: In what cases would you find it useful to use the cc, bc and reply all functions of email? (Allen n.d)

If you are sending an email message and would like to send the same message to another recipient, then you would use the cc field. CC is an abbreviation meaning Carbon Copy.

I use this function everyday at work when I send daily reports to the owner of the business. I cc the report to the person who handles our business Admin. The recipient of my message can see that I have included Admin with a carbon copy of the report.

If I was communicating with a client who had an outstanding account, I could bc those emails to the owner or Admin. BC meaning blind carbon copy would provide me with a discreet way of keeping the owner informed of a situation without the clients knowledge of the double communication.

I also use the reply function when I am responding to a customer enquiry or quote.

Responding with the Reply All feature will include all recipients of cc or bc messages and the original sender.

As we deal with a lot of Designers (I work in Picture Framing), if I sent an independent email with a quote for a job say two days after the enquiry, my response could be overlooked if I didn’t include clear information of the original email.

By using the reply function, the recipient can see my response above their original message to me. It also saves me time when replying because I can refer to the original message easily while I respond. Sometimes a message might go back and forth quite a few times also, the convenience of all communications being available in the one email is invaluable when you are dealing with emails of similarity each day.

When you elect to reply to a message, the recipients address is automatically entered in the To field and the subject displays Re: to subject you are replying. Another time saving automatic feature of the reply function.

3: In what ways can you ensure that an attachment you send will be easily opened by the receiver? (Allen n.d)

Attachments to an email need to be of compatible applications to the recipient you are sending them to.

Up until recently (at work), the main PC that we use in a network of 5 unfortunately was old, and obviously for this reason ran such programs as Word 97 etc. For years we put up with this with the hope that one day it would die on us, prompting the owner to upgrade:) Until that wonderful day arrived one of the frustrations of trying to work on this thing was the countless email attachments that I was unable to open.

Checking with your recipient what applications they are running will save a lot of frustration.

Consider:
· If it is a Microsoft Office file, is your version newer than the recipients. If so, then when you save the file, elect to change the version to one that suits.

· PDF files are read with Adobe Reader, if the recipient doesn’t have Adobe, it can be downloaded free.

· Make sure files are not too big or the message you are sending may be returned as undelivered.

I like to inform my recipients in the body of my emails, briefly, the content of what I have attached. ie ‘Please find photo’s attached’ or ‘Please find pricelist attached’.

4: What sort of filters or rules do you have set up, and for what purpose? (Allen n.d)

I have never used filters in my personal email up until now. For this exercise, I found in my Options menu the above Filter Options. I have nominated that my Filter Rule deletes any messages I receive from Avanquest Software

Other options available are highlighting messages from nominated recipients or moving certain messages to an elected folder rather than your inbox.

Filters are a tool you can use to keep your Inbox ship-shape and tidy and place importance on messages you wish to keep an eye on.

What a nifty little application, I like it:) Once again, another detail I haven’t explored before, I can proudly say that I am learning something new every day!

5: How have you organised the folder structure of your email and why? (Allen n.d)

I like to create folders for my emails. It keeps messages filed where I can find them easily if I wish to keep them. I like all my messages to come to my Inbox first hand, but when I have read them I usually file them away.

A few Folders I use in my personal Email:

· Ebay (generally I store any invoices from items I have won here)
· Personal (I use this one for general information)
· Studies (obviously a newbie)

Some other example of Folders I use at work:

· Customer quotes
· Supplier Pricelists
· Special Clients (the folder is titled under their name)

I find Folders extremely efficient for keeping emails at hands reach. Could you imagine a filing cabinet if you didn’t tag the files - Wouldn’t be good hey.

Curriculum Reference:

Dr Matthew Allen (n.d) Curtin University of Technology; Net11 The Internet Communications, Module Two, Email Task, Retrieved 26 June 2008 from http://webct.curtin.edu.au/SCRIPT/305033_b/scripts/serve_home

EMAIL TASK

1: What information about a user’s email, the origin of a message, and the path it took, can you glean from an email message? (Allen, n.d)

When first opening an email the user can identify at a glance, when the message was sent, who the message is from and what information may be in the message.

From the above email I can see the following:

· The message was received on Thur, 29 May 2008 14:08:08
· The message was from * OpenCurtin@curtin.edu.au

* The first part of the address is the user name (eg. homer@ or homer241@)

*The second part of the address is the domain. This address is .edu.au (education domain in Australia), you may also come across free domains (eg. Yahoo and Hotmail) or Government domains (.gov.au).

· The To field is the receiver of the email. If it is your inbox then it would be you.

The above message says To: Undisclosed recipients ( because this is an email regarding studies, I would imagine that it would be sent to all the Net11 students. Undisclosed hides the other students details)

· The Subject field gives a brief inclination of what the message is about.

If a message is urgent, you may see a subject as eg URGENT : school interview cancelled

· In the field labelled Path(s) I can see that the message has 4 attachments

The above attachments are documents outlining my course.

· The body of the email contains the whole message and as this one, the signature of who sent it.

In reflection of the Email Task question, when I gleaned this message for more information, I found the following screenshot within ‘Message Source’. I perceive from this information that the message passed through 4 servers from Curtin to my Inbox.

Not showing in the email used here, you are also able to see whether the message has been forwarded to you from the sender (eg the subject will show Fw: bla bla bla)

Also whether the message has been CC to another host. (eg a copy of the email is sent to another recipient other than you) This feature will be covered in more depth in question 2:)

Curriculum Reference:

Dr Matthew Allen (n.d) Curtin University of Technology; Net 11 The Internet Communications,Module two, Email Task, Retrieved 25 June 2008 from http://webct.curtin.edu.au/SCRIPT/305033_b/scripts/serve_home.

Email Task to be continued.......

IMVU 'IM NOT' my reflection

Today I decided to sign up with Second Life. My registration kept saying to 'try again in a few minutes and keep entering the code'. After an hour I decided to give up, I really do have better things to do.

Returning home from shopping my next attempt at registration was with IMVU. Well this was much easier. I had a name, Zotess, a look, and was ready for my first experience with virtual communication.

I put a "Hi"out there and then found something I was familiar with - A Blog Page:)

I posted a message of my visit and then had another look around.

The first thing that yukked me out was a 'flashing message' saying I had 2 crushes. I clicked on the message and found that my cell no was requested. OK, remember, protect your personal information!

I left quietly.

The second thing that rang horror bells was a conversation with another female.

Started out fine, the general Hi's and then I was asked if I was straight. When I replied yes, she engaged "Yay, I wasn't another Lesbian and she could have a good conversation".

This chat seemed harmless for like 30 seconds, then she turned vulgar and abusive. I quietly left again and realised that this type of communication is sooo not cool to a mother of three.

I have enough integrity to walk away, but what about our children?

My 11 year old daughter spends time on HABBO. I would monitor her now and then and didn't find any harm in what she was doing. Apart from the fact that she did spend probably too much time on it.

This was all OK until we noticed on two phone bills, a 1900 number had added a hefty $100.

Surprise surprise, it was Habbo. What and when these calls took place (my daughter was so horrified that she maintained that she didn't make them) brings home that an 11 year old has no idea the impact of these actions. How can it be so easy for a chat site to encourage a child to rack up a phone bill so silently. And like with my earlier experience, who is she really taking to?

If I see IMVU on the family PC I will be sure to keep uninstalling until she reaches 18!! I do think as a parent it is a much harder job to try and keep our kids, kids nowadays. That's it, isn't it - all this cyber technology at our fingertips is both useful and destructive.

As I sit here writing this post, my daughter is glued to the Saturday night movie, my husband is texting our eldest son and not a word is spoken.

I remember as a kid feeling frustrated when my Dad was always reading the paper, and here I sit night after night behind my laptop screen.

I have no need for virtual communication and hope that this unit only requires us to visit the experience. I much prefer the discussion boards and our blogs:) Keep it real

Thats it for me this weekend. FAMILY TIME:) See you next week with Module 2

PING Exploration

Oh my...... I just experienced out of control zing with my ping. Please excuse me for a moment while I recover.

I went to hypersnap my screenshot and in my moment when I couldn't remember what to do, I went to capture the screen and then OUT OF CONTROL:) the camera started clicking madly for what felt like an eternity!! Once again I was at the mercy of this machine that has the capabilities of turning my world upside down at just one click. When it decided to finish its Hissy Fit (I know, caused by me) I had captured just about everything it could find. Well they got the name right then - HYPERsnap!

Ok .... take two

"Ping the webct site and compare the time with the time taken to Ping from the net tools site. Is it less or more than you expected?" (Allen, n.d)

First Ping curtin.edu.au from centalops.net

The statistics show that 5 packets were sent and 5 received, average time taken 250ms.

Second Ping curtin.edu.au from Zoe's laptop

The statistic show that 4 packets sent, 4 received, average time taken 96ms

My results confirmed what I would have expected. A shorter time from Qld to Perth than US to Perth.

But interesting observation when conducting a trace from Centralops to Curtin, the first 11 hops within the US were faster than when it hit au Sydney at the 12th hop.

I assume that the longer time taken for each hop to reach curtin could be that Australia's network speed is slower than that of the US. Hmm

Curriculum Reference

Dr Matthew Allen (n.d) Curtin University of Technology; Module One Task, Internet Tools; Retrieved from http://webct.curtin.edu.au/SCRIPT/305033_b/scripts/serve_home 21 June 2008.

Dummies Daily Index

On my completion of the Traceroute and Ping tasks (ping is in draft and on its way), I felt that although I had managed to log my recordings, deep down I didn't really get the gist of when you would use such an application. Feeling a false sense of security I googled the subject as 'When to use Traceroute' and found an Indiana University Knowledge Base site that gave good explanation in terms that I felt easy to understand.

http://kb.iu.edu/data/aihy.html

Link after link the understanding of pings, packets and what is the Internet became clearer.

Better Yet:) I googled Traceroute for dummies and came across "Dummies Daily Index".

http://diverse.ca/ddindex/t.html

This one is great! Short descriptions of everything relevant. I love it, take a look:)

"Is there anybody out there" (sing it like Timberland) that can give an example in everyday life on their use of Traceroute and Ping:)

TRACEROUTE

How does an email for example get from one computer to another? I generally receive emails more than I send them, but before reading about this topic I really hadn't thought about this beyond hitting a send button.

Hypothetically if I send a birthday card to my nephew 'Tommy', it travels through the Australia Post system, from the location that it was sent to the address on the package/envelope. After leaving the distribution mail centre, travelling via road or air to the location of delivery and then hitting the street in a buzzy red Postie Bike, Tommy eagerly checks his letterbox for any birthday mail.

Lets say I decide to save a stamp and time, so send Tommy an Ecard or animated greeting.

Seems quick and easy to do and rather instant when the send button is clicked, but how does it get to Tommy, how does this phantom cyber-postal service work?

As like a physical or logical address, my Ecard (package) upon its delivery has stops on the way (hops).

TASK

I am to traceroute from my a chosen server to curtin.edu.au.

How many 'hops' are there?

My trace was from http:/centralops.net/co/ to curtin.edu.au. Upon entering the site I selected Traceroute.

Trace complete:)

My trace revealed a total of 19 hops, I am gathering that 20 is curtin, the domain curtin in the last column is blank, but it is the last stop.)

I calculate it took 124.67 milliseconds to reach the Curtin Server.

I came about this figure by following the advise of fellow student Robert Crane, "message 376 - adding the value of the last hop line together 249+249+250, then dividing by 3 and to get the one way trip value dividing again by 2".

IP NUMBER of the hostname curtin.edu.au 134.7.179.53

My reflections of the tracerouter experience definitely regards more enlightment now than before that, there is more than just a click of a button. The whole cyber highway is quite complex in technical terms, but very efficient to the user sending or receiving these messages.

Now I am blonde, so forgive me for this thought:) How many hops would a package take from my laptop to my partners who is sitting next to me on the lounge? Hmmm

FURTHER EXPLORATION coming soon........

FTP ... File Transfer Protocol

As a PC user my first step to the task was to download Filezilla. Easy action, didn't send me up any garden paths unlike Telnet.

My Filezilla client is shortcut on my desktop so in I go........

Asked to FTP to recall.curtin.edu.au, I gather HOST is where I need to type the address.

All systems go and many Status, Response and Commands later my directory listing is successful.



Now I need to find the file called README.

This nearly got me at first. The two boxes on the left look like my PC therefore my choices lie on the right.

• ..
• MSC
• Rob

To be honest, I did open all the folders. MSC has a file readme.txt

Hmm

When I double click it to open I end up with an error.

Plan B

Right click on the readme.txt and I find I can VIEW/EDIT





Yay this must be where I need to be because 'CAPITALIZATION MATTERS'

My thoughts on this task:

A bit confused at first looking for README (capitalized hmm) Yet another interesting task.

Telnet

TASK A

Finding my telnet client took a little longer than I had anticipated, but persistance paid off.

Being a Vista user, I followed the link Vista Help:telnet. I was prompted to do the following:

• Start
• Control Panel
• Programs
• Click Turn Windows Features On or Off.
• In Windows Features Dialogue Box, select the Telnet Client check box
• Click OK

Hmm - nothing

Just incase I did something wrong and this is an error on my part I'll do it again......

Hmm - nothing

OK, my task instructions also tell me I can type telnet:/// in the URL box of my browser.

Hmm - nothing

OK, this unit is Internet Communications. Off for a looksee at the Discussion Board, maybe I am not the only one in Vista frustration mode:)

HEY THIS IS GREAT!!! I found a post that may have a solution to my problem

• Start
• Type Telnet in Start Search

YES here it is, now I can move on and discover what this little black screen is all about.

I entered library.deakin.edu.au and nothing happened. Was this going to be a long day or what:(

If indoubt always seek help. Well there is more to this little screen than meets the eye. Help has given me a whole list of options - I just need to pick a letter from the list.

o looks good -

New screen YAY I must be headed in the right direction. I need to choose an option though.

What kind of terminal am I using?

• V > VT100
• W>NCSA VT100

Oh no, this one calls for a stab in the dark. I chose VT100 (my gut feeling was should I really be guessing? I don't really know what this Telnet is, but I have to get through this)

OK, I haven't broken anything. Now I need to choose another letter. Hmm I am looking for a book by author, so I think I choose the letter a.

Finally I get to type in the author - Bennahum and YAY - I can now look at

1. Bennahum David A 1936
   
2. Bennahum Ninotchka

MY REFLECTIONS AND THOUGHTS ON THIS TASK:

Telnet was all very interesting as something new to me, but jeepers, it took me so long to find so little information. If I Google Bennahum, I come up with pages of options.

Maybe that is the aim though. If I wanted direct, straight to the point information, then Telnet does exactly that. It did take me a long time to find the information, but obviously when you endeavour in something new, unfamiliarity slows you down some.

The look of the screen reminds me of when my computer spits the dummy and I have to get a Tech in to fix it. He usually sits there typing in god knows what on a black screen. Does that have anything to do with Telnet? I don't know.

TASK B

Well I am a pro at Telnet now lol, lets see what towel.blinkinlights.nl is all about.

OK so you can watch Star Wars in black and white lol.

This really takes me back to a time long long long long long long ago, to a little computer I had that ran on cassettes. It had a user booklet with fun tasks to do that just required you to sit for hours typing in code after code after code. When finished the whole family would sit in anguish waiting for me to hit the ENTER key.

What was that! A stick man just ran across the screen. You have got to be joking, all that time for such little animation.

Blinkenlights boggles my mind with that thought. Although the presentation is rather cute, how long would it have taken to build such a thing with limited stimuli.

I couldn't watch it all the way through. How long did it go for? 'Hasn't technology come along way very quickly!

Histories and creativity - All technology has a start and no end. Once upon a time you bought an appliance for longevity, today we buy knowing that when it breaks down you just replace it.

Our hunger for instant information has become accustomed to what is available to us today, Internet being a huge part of this. Our lives are becoming so busy that we are used to information overload. More choices to some extent, makes finding the information we need quicker, and information together with images, audio and movies, directs us efficiently to where we need to go.

Technical Needs and Technical issues - The fast pace technology changes today can be quite daunting. I feel that every time I buy either a new PC or mobile phone etc, you no sooner turn it on and it is superseded by a new model with faster features or more glam. On a personal level I probably don't need to keep up with the pace of technology change, but there is obviously a need for it or else why does it evolve so fast. I do know however that if the technology I am using fails, my world is turned upside down. In my profession (picture framing) if we have a blackout, it not only affects us at the counter with customer service (we use a program called Framiac), it also shuts down our workshop (our matcutting is computerised).

New Applications, needs or movements - Not quite sure on this one. I purchased a new mobile phone this week and commented to the salesman that the mobiles today seem to be getting bigger. He agreed but said that now they have managed to pack all the features into the phones eg better cameras, video, maps, browsers etc, it wont be long before the handsets become smaller again. The technology is there, now they will work to package it smaller - his comment that this wasn't very far away (obviously, like I said, turn it on and its superceded)

Phew - I am relieved. Did I enjoy my Telnet experience? Yes, it was OK. Logging my thoughts is more of an experience so far.

COMING SOON - FTP hmm:)

My FIVE. blogging tips

F - Have FUN with your thoughts. We deal with tight and technical all day at work, find that inner child and let go.

I - Keep it INTERESTING. I would rather read about 7 secret ingredients to the best smoothie, rather than 7 reasons why I shouldn't be drinking it.

V - Be aware of what personal information you disclose. You are VOLUNTEERING all information you post to your readers. Protect yourself and your family.

E - ETIQUETTE. We all have our different views and beliefs. If you dont believe in a topic, dont be slanderous or critical if it really isn't warranted. There is nothing wrong with a good arguement, but play fair. Do you want people to read your posts or push them away.

. - The be all and end all is to ENJOY:)

My Journey Begins with NET11

We unconsciously use the internet everyday in our familiar boundaries, be that checking our emails, bidding or selling on Ebay, Googleing, using work or home based programs.

I thought I was comfortable with my PC and the internet until now!

Welcome Zoe to Net11, your first unit as part of the Bachelor of Arts (Internet Studies)

In a matter of days my stomache has tightened, I feel the adrenalin pumping. My awareness is opening and it is exciting!

Do I feel a little intimidated when I read my fellow students posts and blogs - yes.

Can I turn this feeling into a good thing - yes.

I have never studied open learning before, and I have realised that my learning in in the hands of me and how I take on board my interaction with my fellow students.

I may know more than I think right now, my journey is just beginning and I am 'Excited'.